Shipping policy

Last updated: 20 September 2026

South African delivery

• Standard delivery: R89 — estimated 8–11 business days.
• Premium delivery: R149 — estimated 5–7 business days.

These are the delivery options currently configured for South African orders. Enter your full delivery address at checkout to confirm the available services and final charge. Estimates are in business days, excluding weekends and public holidays, and are not a guaranteed arrival date.

Before ordering

If you need an item for a particular date, contact us before paying. Check that your delivery address and contact details are correct. If checkout does not offer a shipping option, contact us to check availability before placing an order.

International destinations

International delivery is available only where offered at checkout. The configured international rate is R310; availability depends on your destination and the markets currently enabled. Please contact us for a destination-specific delivery estimate before ordering. Any applicable import taxes or customs charges are separate from this shipping charge unless expressly included at checkout.

Delivery enquiries

For dispatch, tracking, a delayed parcel or an address correction, use our contact page and include your order number. Contact us promptly if your parcel arrives damaged or an item is missing. See our returns and refunds policy for your remedies. Your statutory rights remain unaffected.